From today’s Globe:
Yesterday’s three-hour breakdown on the MBTA’s Red Line, stretching into morning rush hour, was only the latest inconvenience for riders in what is becoming a maddening summer on the T’s second-busiest subway line.
For more than two weeks, Red Line trains have been forced to slow to 10 miles per hour atop the Longfellow Bridge, a restriction that can cause rippling delays on the line.
The T’s response:
“People that choose to take the system do realize that with public transportation, you are going to encounter delays,” she said. “What we can do is remind the customer that we are trying to do the best job we can to maintain the service.”
Really? Actually, I guess I’m the most naive person in the entire country / world, because no, I never realized that “with public transportation, you are going to encounter delays.”
You learn something new every day!
Source: Summer of discontent on Red Line: Latest delay shuts subway for 3 hours in morning rush – By Noah Bierman, The Boston Globe