This is a true story about a Maine real estate broker who broke into a house because he forgot to bring the keys. Sea Cost Online News

After arriving at the property, he found no way in. When attempts to contact a locksmith failed, he gained access by breaking a glass window pane with a hammer   (Only in Maine do real estate brokers go on showings with a hammer) and unlatching the locked window. He then showed the property to his clients. (who are these clients?)

After the buyers left, Dignan’s agreement states, Dignan began to clean up the broken glass. At that time, Patricia Strater (the owner) arrived at the property unexpectedly. (I guess so)
Dignan explained what happened, (I would love to hear that explanation) and she asked him to leave. (Good for her)

The agreements state that Pape replaced the glass in the window pane that day, and within a few days, the Straters‘ house keys were returned. (A few days? Those must be some sleepless nights for the owner)

The Maine Real Estate Commission said Dignan demonstrated a “lack of professional judgment by breaking a window to gain access to the Strater property.” (You think?)

Due to this true story I revised my real estate training manual:

1) Before going on a sales showing have knowledge of the property.

2) Bring a real estate sales show sheet with you to the showing.

3) Bring keys to the showing or make arrangements to meet the listing agent.

4) Never use a hammer to gain access into a property.

 click here to read the full story

Author Profile

John Ford
John Ford

Over the course of 20 years in the Boston downtown real estate market, John represented and sold numerous, condominiums, investment and development properties in Greater Boston and in the surrounding suburbs

In addition to representing Boston condo buyers and sellers, John is currently one of the most recognized Boston condo blog writers regarding Boston condominiums and residential real estate markets. John's insights and observations about the Boston condo market have been seen in a wide variety of the most established local & national media outlets including; Banker and Tradesman, Boston Magazine The Boston Globe, The Boston Herald and NewsWeek and Fortune magazine, among others.


For over 24 years, John Ford, of Ford Realty Inc., has been actively involved in the real estate industry. He started his career in commercial real estate with a national firm Spaulding & Slye and quickly realized that he had a passion for residential properties. In 1999, John entered the residential real estate market, and in 2000 John Started his own firm Ford Realty Inc. As a broker, his clients have come to love his fun, vivacious, and friendly attitude. He prides himself on bringing honesty and integrity to the entire home buying and selling process. In addition to helping buyers and sellers, he also works with rental clients. Whether you’re looking to purchase a new Boston condo or rent an apartment, you’ll quickly learn why John has a 97% closing rate.


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John Ford and his staff can be reached at 617-595-3712 or 617-720-5454. Please feel free to stop by John's Boston Beacon Hill office located at 137 Charles Street.

John Ford
Ford Realty Inc
137 Charles Street
Boston, Ma 02114



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